Following are the terms and conditions that constitute our Shipping Policy. All orders that are not pre-sale are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. We offer standard and express post options via Australia Post and Startrack for larger shipments. Once your order has been shipped you will receive an email with tracking. If, for whatever reason, you need help with your order please email our customer service firstname.lastname@example.org.